Uttara

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Uttara

Universal Timely and Transparent handling of Applications and Responses (to Applications) has been designed and developed as an online solution. With the aim of facilitating an enabling environment for enforcing ‘Right to Response’ in the government functioning. It will empower the citizens as they will get a right to seek response from the offices in a timely and transparent manner. UTTARA will facilitate receiving of the application for response and then its response by the designated office within a time-bound manner. It will allow the identification of the offices that are not responding to the applications of the residents. Uttara records all letters (applications, complaints, grievances, suggestions, instructions etc.) coming to any office. System helpful to Citizen • Can register their applications (WE ARE BEING HEARD; ADMINISTRATION IS LISTENING) • No need to visit office. • Save Money and Time. • Can easily know application status • Hassle free • 24X7 access • Transparent process • SMS notification at all key stages System helpful to Administrators/Officers • Birds eye real time view of the Office/Department • Direct control on request/ application / representation • Helps in work load distribution • Easy application/record tracking • Direct impact on performance • Reduce unnecessary interference • 24X7 easy access • Easily trace the movement of any request/ application / representation UTTARA - Web enabled application helpful in G2C
Sectors/Domains: 
Governance & Administration
Local Government
Updated On:
14-Jun-2016
Keywords: 
Uttara, Grievance Readdressal System
Project coordinator: 
Name: 
Sunil Jain
Email: 
sjain[at]nic[dot]in
Contact Phone No: 
07552551265
Divison/Project/State: 
Madhya Pradesh
Supported Languages: 
English
Application Scope: 
G2B
G2C
G2E
G2G
Contributor Details: 
Name:
Sourabh Sahu DIA Sehore
Email: sahu.sourabh[at]nic[dot]in
Rating:
0
Technical Details
Application Details: 
Operating System: 
Android
Minimum Supported Version: 
4.0
App Binary file: 
Implementation Details
Used By (State): 
Madhya Pradesh